1. Information We Collect

We collect information you provide directly to us when you fill out our contact form, request a quote, subscribe to communications, or use interactive tools (such as the evaporation and ROI calculators or the product selector). This typically includes:

Name and title
Company name
Business email and phone number
Project details (location, application, pond/reservoir dimensions, timing)
Any free-form message content you submit

We also collect limited technical information automatically through server logs, including IP address, browser type, referring page, and timestamp. This information is used to operate, secure, and improve the site.

2. How We Use Information

To respond to quote requests, technical questions, and engineering consultations
To deliver requested resources and follow-up communications related to your inquiry
To improve our site, products, and customer support
To comply with legal obligations, enforce our terms, and protect our rights

3. Cookies & Analytics

The site uses only essential cookies required for basic functionality. We may use privacy-respecting analytics to understand traffic patterns. We do not place advertising trackers and we do not sell personal information.

4. Third-Party Services

We rely on a limited set of vendors to operate the site (hosting, form processing, email delivery). These subprocessors only receive the information necessary to perform their function and are contractually bound to handle data appropriately.

5. Data Sharing & Disclosure

We do not sell or rent personal information. We may share information only as follows: (a) with subprocessors as described above; (b) when required by law or to respond to legal process; (c) to protect the rights, property, or safety of AWTT, our customers, or others; or (d) in connection with a corporate transaction, with appropriate safeguards.

6. Data Retention

We retain information for as long as needed to fulfill the purposes described above and to meet legal, accounting, or reporting requirements. Inquiry records are typically retained for the duration of the customer relationship and a reasonable period thereafter.

7. Your Rights

Depending on your jurisdiction, you may have the right to access, correct, delete, or restrict our use of your personal information; object to certain processing; or request portability. To exercise these rights, contact us at sales@awtti.com. We will respond within the timeframes required by applicable law.

California (CCPA/CPRA)

California residents have additional rights, including the right to know, delete, correct, and opt out of certain sharing of personal information. We do not sell personal information.

European Economic Area, United Kingdom, and Switzerland (GDPR/UK GDPR)

Where applicable, our lawful bases for processing are: performance of a contract, our legitimate interests in responding to your inquiry and operating our business, your consent (where requested), and compliance with legal obligations.

8. International Data Transfers

AWTT is headquartered in the United States. If you submit information from outside the U.S., your information will be transferred to and processed in the U.S. We use appropriate safeguards consistent with applicable law.

9. Children's Privacy

The site is intended for business audiences and is not directed to children under 16. We do not knowingly collect personal information from children.

10. Security

We use reasonable administrative, technical, and physical safeguards to protect personal information. No system can be guaranteed 100% secure, but we work to maintain industry-appropriate controls.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Material changes will be reflected by updating the effective date above and, where appropriate, by additional notice.

12. Contact

Questions or requests about this Privacy Policy can be sent to:

Advanced Water Treatment Technologies
810 E Sul Ross Ave
Harlingen, TX 78550
Email: sales@awtti.com